Hooke & MacDonald is an expert in letting and managing residential properties in Dublin. Through our extensive experience in managing assets for domestic and international investment entities we are perfectly placed to safeguard and enhance clients’ assets, maintain accurate records and deliver timely and reliable management information and results.
We gain a clear understanding of each client’s specific requirements so we can prepare the appropriate forecasts and put the systems in place to achieve the best possible returns.
Our accounting and reporting function provides clients with unrivalled financial and operational information and is considered by many as one of the standout components of the Hooke & MacDonald service.
Our focused and co-ordinated lettings and management team is led by senior and highly-experienced team members who are actively involved in each engagement.
As part of our team approach, we have a policy of allocating work to the member best equipped to deal effectively with individual matters or engagements.
This combination of specialisation and team work, overseen by the project director, allows us to provide the very best combination of expertise and a personalised service. Our property managers are experienced in addressing maintenance issues quickly and cost effectively.
We do this by talking tenants through their issues and often resolving matters without the need for contractor call-out. Where contractor call-out cannot be avoided, we work to ensure that a balance is found between repairing and replacing items.
The team’s experience of dealing with maintenance, tenant and building issues assists in reducing the amount of call outs to properties and ultimately the costs for the property owner.
Asset management
The Hooke & MacDonald asset management team provides multi-disciplined residential and commercial property asset management and advisory services for real estate assets in Ireland.
We have a highly-professional and experienced team of property and development experts who understand and recognise what is required to preserve and enhance asset values
The team has decades of experience of successfully providing independent and objective advice to clients through many market cycles.
Working in partnership with clients, the firm employs a comprehensive, centrally controlled approach to managing assets, assessing risks and opportunities, and developing and implementing strategies to ensure the optimum returns are achieved on real estate portfolios in the short, medium and long term.
Exemplary Experience in Leasing and Managing residential portfolios
Hooke & MacDonald let and manage over 5000 properties in greater Dublin across all types of client mandate
- Hooke & MacDonald have been market leaders in the Irish residential market for over 4 decades and has led innovation in the industry, including the development of thousands of new homes across Dublin during the 1980’s, 1990’s and 2000’s.
- Hooke & MacDonald have been to the forefront in the industry to promote, market and let numerous large scale Private Rental Sector and multi-family development projects as a solution to the shortage of stock in the rental market in Dublin and other cities. Of these developments Hooke & MacDonald provided property management services for the majority of them following tenant occupation.
- This track record includes comprehensive asset enhancement and preservation; high quality, detailed, accurate and timely reporting of operational and financial elements; and high levels of tenant / resident satisfaction. The company also advised on the specification/procurement in relation to the majority of the numerous large scale phased handover and letting campaigns.
- The Hooke & MacDonald team are involved in managing over 5,000 properties in Dublin and are engaged in providing similar property management and accounting and reporting services to those required by the clients. There are a large number of schemes in the PRS market that Hooke & MacDonald was involved in managing that were since sold by clients.
- Hooke & MacDonald has been involved in more phased handovers of Private Rental Schemes and carried out more successful large scale letting campaigns for new apartments than any other agent in Ireland.
- In each case the company has operated an efficient system of handover with the main contractors /developer and fit out contractors. Furniture fit-out and marketing campaigns successfully ran alongside the phased completion of units which allowed for timely letting of the apartments and houses to high quality tenants.
- Hooke & MacDonald have been to the fore in the industry in the promotion of ESG fundamentals in every aspect of the services they provide and this has been acknowledged in the numerous ESG accreditations at various sites under management.
- As units are completed the Hooke & MacDonald team liaises closely with the clients to ensure that rents are maximised on each phased release of units. This includes unit-by-unit review of rental levels on an on-going basis to ensure rents are consistently increased where possible.
- Vetting prospective tenants is an important role for each lettings campaign – this involves checking the tenants references; ringing employers; following up with previous landlords; assessing records of income and the prospective tenants financial ability to meet rental payments through examining payment slips and bank statements.
ESG
At Hooke & MacDonald, the highly knowledgeable team assist Clients to turn their ESG strategies into meaningful actions. With respect to our role as Property Managers, we recognise the importance of commencing relevant data collection from ‘day one’ to ensure that the Client is future proofed regarding their ESG reporting requirements e.g. CSRD, EU Taxonomy, GSREB. We outline below the proactive measures Hooke & MacDonald take to work with our Clients to assist them to conform to best practice ESG principles.
Data Collection & Reporting:
Gather comprehensive data on ESG metrics across the real estate portfolio. This includes water consumption, waste consumption, waste management, energy management, tenant satisfaction and governance policies.
Sustainability Strategy.
Work with the client to assist with theirmeasurable goals such as reducing carbon footprint.
Stakeholder Engagement:
Engage with residents, employees and the local community to foster collaboration on ESG goals and promote sustainability practices within the portfolio.
Performance Improvement:
Regularly assess and improve performance across ESG criteria. Assist if the client is looking to adapt new technologies or implementing social programs to enhance health well-being and community engagement.
GRESB Submission:
Upload the performance data and strategy to benchmark against global peers and identify areas for continuous improvement & complete annual asset management data collection for GRESB.
By focusing on these areas, we can meet the clients GRESB requirements & expectations.
